Education
A single applicant record for a university group
Admissions, enrolment and student success joined into one record across four faculties.
- 4→1
- admissions systems consolidated
- 31%
- faster offer turnaround
- 18%
- lift in enquiry conversion
The challenge
Each faculty ran its own admissions spreadsheet. Applicants were chased twice by some departments and not at all by others, and nobody could report on conversion end to end.
What we did
We implemented Education Cloud with a single applicant record, automated the enquiry-to-offer journey, and set consent and retention rules to match the group's data policy.
The outcome
One record per applicant, a conversion funnel leadership can actually see, and an admissions team that stopped working weekends during clearing.
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