A Salesforce partner that stays in the room
We are a small, senior team. We take on the projects we can do well, and we say so when something is not a fit.
CyberTech Infinity was built around a simple observation: most Salesforce problems are not technical. They are the result of a platform configured for a process nobody actually follows.
So we start with the people who use the system every day. We watch how work really moves through your business, write it down, and only then decide what Salesforce should do about it. The result is usually simpler — and always more used — than what a requirements document alone would have produced.
We keep the team deliberately senior. The consultant who runs your discovery workshop is the one who configures the org and trains your team. Nothing is handed off to a bench, and nothing gets lost in translation.
What we will not do
We will not sell you licences you do not need, quote an open-ended day rate, or disappear the week after go-live. If a project is not a good fit for us, we will tell you early and, where we can, point you somewhere better.
How an engagement actually runs
The same four phases whether it is a two-week fix or a year-long programme.
Discover
Workshops with the people doing the work. We map the real process, not the documented one.
Design
A written solution design, a phased plan and a fixed price you sign off before we build.
Build
Two-week sprints, a working demo at the end of each, and your feedback folded into the next.
Support
Training, hypercare, documentation and an optional managed service.
Credentials we hold
Certifications are the floor, not the ceiling — but you should know we have them.
What clients say
“They spent the first fortnight watching how we actually work instead of telling us what Salesforce could do. The system we ended up with is smaller than the one we asked for, and everybody uses it.”
Operations Director
Operations Director, Regional public services provider
“We came to them after a partner had left us with an unusable org. They told us honestly what was salvageable, fixed it in phases, and never once tried to sell us a rebuild we did not need.”
Managing Partner
Managing Partner, Mid-market consultancy
“The integration to our ERP had beaten two previous suppliers. CyberTech Infinity scoped it properly, delivered on the date they gave us, and handed over documentation we can actually follow.”
Head of IT
Head of IT, Industrial equipment manufacturer
“Four admissions spreadsheets became one applicant record. Our team stopped working weekends during clearing, which is the only metric my faculty heads care about.”
Director of Admissions
Director of Admissions, Higher education group
“What sold us was the fixed price per phase. We had been burned by open-ended day rates before, and knowing the number up front made the business case straightforward to approve.”
Finance Director
Finance Director, Direct-to-consumer retailer
“They passed our information governance audit with zero findings, which has never happened with an external supplier before. Security was designed in rather than retrofitted.”
Information Governance Lead
Information Governance Lead, Private healthcare group
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Work with us
We hire slowly and keep teams small. If you are a Salesforce consultant or developer who would rather own a project end to end than sit in a delivery pod, we would like to hear from you — even when nothing is advertised.
Ready to make Salesforce work harder?
Book a free 30-minute call with a senior consultant. We will tell you honestly what we would do first.